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Q: Can you hold a place before I apply?
A: No, we do not hold places for anyone who has not applied.
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Q: Do I pay first month’s rent and last month’s rent with my security deposit?
A: We ask for the first month's rent with a signed lease if you move in between the 1st and 18th of the month. After the 18th, we ask for the current month's prorated rent and the following full month's rent.
You pay the security deposit immediately upon application acceptance. Both must be certified funds (i.e. cashier's check or money orders).
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Q: How old do you have to be to apply?
A: You must be at least 18 years old to apply for a property.
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Q: Is the deposit refundable?
A: The security deposit is refundable depending on the move out inspection at the end of the lease.
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Q: You have a property I want to rent. How do I apply?
A: The easiest way to apply is simply by clicking into the home you are interested in through the homes for rent page and then clicking the apply online button. If you are working with an agent, they can access everything they need through our documents on the MLS.
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Q: How do I pay rent?
A: Rent is payable online with an e-check, debit/credit card. You are also able to drop a check off at our office (please be sure that it is addressed to Blackwell Property Management).
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Q: I want to get a pet. What do I do?
A: If you are in a pet friendly property, meaning the owner allows pets at their property: Tenants need to fill out a pet application while also submitting a picture of the pet and current vet records.
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Q: I want to move out, but my roommate wants to stay. What do I do?
A: There are various scenarios where this can occur so it is best to call your property manager and explain your situation so that they can best advise you.
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Q: My lease expiration is coming and I want to move out. What do I do?
A: Please provide at least 60 days written (or email) notice of the date on which you intend to vacate for Virginia residents. Please provide at least 30 days written (or email) notice for the date on which you intend to vacate for West Virginia residents. The office will send you a move out checklist. On the last day of your lease please ensure that all keys and garage door openers are left in the kitchen. We then conduct the move out inspection within 72 hours. Your security deposit will be processed within 45 days of your lease end date.
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Q: Who is responsible for paying for repairs & maintenance requests?
A: Normal issues with any of the systems (hvac, plumbing, electrics, roofing etc.) in the house are owner responsibility. However, if it is reported that a job is the result of a tenant caused issue from our vendors, then it would be a tenant expense.
